1. General Terms

Welcome to The Hotel highgarden, Bulandshahr. These terms and conditions outline the rules and regulations for the use of The Hotel highgarden's website and services. By accessing this website and using our services, we assume you accept these terms and conditions. Do not continue to use The Hotel highgarden's website if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these terms and conditions: "Company" (or "us" or "we" or "our") refers to The Hotel highgarden, Bulandshahr. "You" refers to the user or viewer of our website and services.

2. Reservations and Bookings

All reservations are subject to availability and confirmation by The Hotel highgarden. Room rates are quoted per room per night and are subject to applicable taxes and service charges. Reservations must be guaranteed with a valid credit card or advance payment as specified at the time of booking.

Check-in time is 3:00 PM and check-out time is 12:00 PM. Early check-in and late check-out are subject to availability and may incur additional charges. The hotel reserves the right to cancel any reservation in case of non-payment or violation of hotel policies.

Special requests such as room preferences, bed types, or floor levels are noted but cannot be guaranteed. The hotel will make every effort to accommodate such requests based on availability.

3. Cancellation Policy

Cancellation policies vary depending on the rate plan and season. Standard reservations may be cancelled up to 24 hours prior to arrival without penalty. Cancellations made within 24 hours of arrival or no-shows will be charged one night's accommodation.

Special promotional rates, group bookings, and holiday periods may have different cancellation policies. Please refer to your confirmation email or contact our reservations team for specific cancellation terms applicable to your booking.

4. Guest Conduct and Responsibilities

Guests are expected to conduct themselves in a manner that does not disturb other guests or damage hotel property. The hotel reserves the right to refuse service or ask guests to leave if their behavior is deemed inappropriate or disruptive.

Guests are responsible for any damage to hotel property during their stay. Additional charges may apply for excessive cleaning, damage to furnishings, or missing items. Smoking is prohibited in all guest rooms and designated non-smoking areas.

The hotel is not responsible for loss or damage to personal belongings. We recommend using the in-room safe for valuables and obtaining appropriate travel insurance.

5. Privacy and Data Protection

The Hotel highgarden is committed to protecting your privacy and personal information. We collect and use personal data in accordance with applicable privacy laws and our Privacy Policy. Information provided during the booking process is used solely for reservation purposes and to enhance your stay experience.

We may use your contact information to send promotional materials about our services and special offers. You may opt out of such communications at any time by contacting us or using the unsubscribe option in our emails.

6. Limitation of Liability

The Hotel highgarden's liability for any claim arising from your stay or use of our services is limited to the total amount paid for your accommodation. We are not liable for any indirect, incidental, or consequential damages.

The hotel is not responsible for delays, cancellations, or changes to services due to circumstances beyond our control, including but not limited to natural disasters, government actions, or force majeure events.

7. Modifications to Terms

The Hotel highgarden reserves the right to modify these terms and conditions at any time without prior notice. Updated terms will be posted on our website and will be effective immediately upon posting. Continued use of our services after any modifications constitutes acceptance of the revised terms.